Icy Initial Necklace

Description:
The Icy Initial Necklace features a dainty letter charm with tiny, light-catching crystals—subtle enough for everyday wear, yet meaningful enough to stand alone. Its fine chain and minimalist sparkle make it perfect for layering or wearing solo as a personal signature.

Materials:
316L Stainless Steel: Known for its hypoallergenic properties and resistance to tarnish, this durable base metal ensures lasting wear and comfort.
14k Gold: Our premium 14k gold PVD plating provides a luxurious finish that stands the test of time, offering the perfect blend of quality and affordability.

Details:
Length: 16in + 2in Extension for adjustable fit.

Processing time: Orders ship out same or next day from California.

Delivery speed:
• West Coast USA: 1–2 business days
• East Coast USA: 4-5 business days
• Canada: 2-5 business days
• Australia: 4-8 business days

Where we ship: USA, Canada, Australia (more countries coming soon ✈️)

Shipping cost:
USA → Free over $99, $7.88 under $99
Canada → Free over $100 USD, $20 under $100
Australia → Free over $100 USD, $20 under $100

Customs: Duties/taxes not included in shipping cost

30-day returns from delivery date

Items must be unworn, unused, in original packaging (rings must include tags)

Final sale / clearance items and free mystery gifts are not returnable

How to return: Email hello@staygoldenhi.com with your order number → we’ll send return instructions. You cover return shipping.

Refund timing: Processed within 3–5 business days once we receive and inspect the item (shipping fees not refunded)

Damaged or wrong item? Contact us right away and we’ll fix it

Lost or stolen mail: Please contact USPS directly (we can provide details to support your claim)

We stand behind our jewelry — and we mean it.

If your piece fades, tarnishes, or loses its shine within 365 days of purchase, we’ll replace it. No questions asked. No hoops to jump through.

How it works:

• Email us a photo of the affected item.
• Include your order number or proof of purchase.
• We'll be in touch with you regarding the next step.

Our pieces are made to live in — swim, sweat, sleep, repeat. If they don’t hold up, we’ll make it right.

Does your jewelry tarnish?

Our 18k gold-plated pieces are tarnish-free when cared for properly. They’re safe for water and even the ocean, but to keep that fresh shine we recommend removing them before showering, swimming, or workouts.

Will it turn my skin green?

Nope :) We use high-quality stainless steel and avoid cheap metals like brass, zinc, nickel, alloy, and copper.

Is it real gold?

Pieces listed as gold-plated are coated in 18k gold. Solid gold would cost much more — we focus on balancing quality and affordability.

Is plated jewelry bad?

Only when it’s over cheap metals. Ours is plated over stainless steel for lasting wear.

How do I clean it?

Just use warm soapy water and a soft cloth.