Seen in action on our 150,000+ happy customers
100% risk-free
Golden Lifetime Guarantee
We stand behind our jewelry, and we mean it. If your piece ever fades, tarnishes, or loses its shine, we’ll replace it. No questions asked. No hoops to jump through.
How it works:
- Email us a photo of the affected item at hello@staygoldenhi.com
- Include your order number or proof of purchase
- We’ll be in touch about the next step
Our pieces are made to live in. Swim, sweat, sleep, repeat. If they don’t hold up, we’ll make it right.
You might also wonder
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How do I clean my jewelry?
Wash with warm soapy water and a soft cloth! You can also shop our Jewelry Care Cleaning Kit.
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Is plated jewelry bad?
Plated jewelry is only bad when you try to plate cheap metals such as; Brass, Zinc, Nickel, Alloy and Copper.
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Are these made out of real/solid gold?
Any item that specifies that it is gold-plated in the description box is plated in real 14k gold. Solid gold products would be far more expensive than the prices were are able to offer. We strive to balance affordability and quality!
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Does our jewelry turn green?
The short answer is no :) The base metal for all our jewelry is 316L Stainless Steel (unless stated otherwise.) 316L (the “L” refers to “low carbon”) is the most commonly utilized which makes it more resistant to corrosion and discoloration than other types of stainless steel. We stay away from cheap metals that turn your skin green such as; Brass, Zinc, Nickel, Alloy and Copper.
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Does our jewelry tarnish?
Our 14k gold plated items are tarnish-free and will maintain their vibrant look as long as they are properly taken care of. Our jewelry can be worn in the shower, pool and beach. If you choose to wear them in the salt/ chlorine water, please remember to wash off the salt/chlorine on the jewelry to keep its shine and look!
In very rare occasions, the jewelry will tarnish because of the PH level in your body. This will happen whether the jewelry is plated or filled with real gold. Skin discoloration happens when too much acid in your body causes your skin to react with your jewelry. If that is the case, we recommend you shopping solid gold pieces.
