Egg Dome Earring

We stand behind our jewelry — and we mean it.

If your piece ever fades, tarnishes, or loses its shine, we'll replace it. No questions asked. No hoops to jump through.

How it works:

• Email us a photo of the affected item at hello@staygoldenhi.com.
• Include your order number or proof of purchase.
• We'll be in touch with you regarding the next step.

Our pieces are made to live in — swim, sweat, sleep, repeat. If they don't hold up, we'll make it right.

Processing Time

• Orders ship same or next day from California.
• Same-Day Cutoff: Order by 12 PM PST on business days for same-day shipping; later orders process the next business day.

Delivery Speed

• USA Economy: 3-5 business days
• USA Priority: 1-3 business days
• USA Overnight: Next business day
• Canada & Australia: 4-8 business days

Shipping Cost

USA:

• Economy: Free over $100 USD, $3.95 under $100
• Priority: $14.88
• Overnight: $32.88

Canada & Australia:

• Free over $100 USD, $18.99 under $100

Customs: Duties/taxes not included in shipping cost

REFUND / RETURNS POLICY:



At Stay Golden HI, we're all about creating pieces that celebrate our roots and help you feel proud of what you wear. With that, we understand that sometimes things don’t work out and that’s okay!

If you’re not totally satisfied with your jewelry, you may return the product for a refund under the following conditions:

1. Items must be returned within 30 days from the delivery date.

2. Jewelry must be unworn or unused, with tags (for rings), and in its original packaging.

3. Items marked as final sale or clearance are non-refundable.

4. Free mystery gifts are not eligible for return or exchange.

If you decide to return the jewelry for a refund or exchange:

1. Send us an email at hello@staygoldenhi.com with your order number and the items that you’d like to return.

2. Our team will provide the return instructions, including our return address.

3. You can purchase the shipping label from your preferred postal service to return the item.

Once we receive and assess your return, we’ll process your refund for the purchase amount of the item, excluding shipping fees. Refunds will take 3-5 business days to be posted back on your account.

Damages and Issues

We want you to love every piece you receive. If your order arrives damaged, defective, or includes the wrong item, please reach out to us as soon as possible so we can make it right.

We carefully prepare each order to ensure safe delivery. Once it’s on its way, delays or delivery issues can occasionally happen. If your package goes missing or stolen, we recommend reaching out to USPS for help with locating or filing a claim. Need details from us to support that? Just let us know and we’ll be happy to help!

Does our jewelry tarnish?
Our 14k gold plated pieces are tarnish-free and will maintain their vibrant look as long as they are properly taken care of. Our jewelry can be worn in the water and in the ocean.

Does our jewelry turn green?
The short answer is no :) All of our products (unless stated otherwise) are made out of stainless steel. We stay away from cheap metals that turn your skin green, such as brass, zinc, nickel, alloy and copper.

Are these made out of real/solid gold?
Any item that specifies that it is gold-plated in the description box is plated in 14k gold. Solid gold products would be far more expensive than the prices we are able to offer. We strive to balance affordability and quality!

Is plated jewelry bad?
Plated jewelry is only bad when you try to plate cheap metals, such as brass, zinc, nickel, alloy and copper.

How do I clean my jewelry?
Wash with warm soapy water and a soft cloth! It's that simple :)

We only use the best materials for Stay Golden babes ♡