Frequently Asked Questions

Jewelry Care Shipping policy Returns and exchanges

Shipping Policy

Processing Time

  • Orders ship same or next day from California.
  • Same-Day Cutoff: Order by 12 PM PST on business days for same-day shipping; later orders process the next business day.

Delivery Speed

  • USA Economy: 3-5 business days
  • USA Priority: 1-3 business days
  • USA Overnight: Next business day
  • Canada & Australia: 4-8 business days

Shipping Cost

USA:

  • Economy: Free over $100 USD, $4.95 under $100
  • Priority: $14.88
  • Overnight: $32.88

Canada & Australia:

  • Free over $100 USD, $18.99 under $100

Customs: Duties/taxes not included in shipping cost

  • Where do you ship to?

    Currently we ship to USA, Canada and Australia.

  • Where does Stay Golden ship from?

    Ontario, California

  • How much is shipping?

    USA:

    • Economy: Free over $100 USD, $4.95 under $100
    • Priority: $14.88
    • Overnight: $32.88

    Canada & Australia:

    • Free over $100 USD, $18.99 under $100